I’m Talkathon Campaign, Thumbs up or down?

Microsoft’s I’m campaign has always intrigued me. The purpose of the campaign is to increase the usage and uptake of Microsoft’s 2 strongest online products. It’s IM (MSN Messanger) and it’s email (hotmail).

The basic idea of the campaign is that every time you use the IM or the hotmail, then a portion of advertising revenue is being shared with 10 social causes.In my opinion, a campaign that uses CSR efforts to push its products is smart, that’s why I love the Adidas Dream Big campaign. You can read more about the campaign here. As you can see, I’ve put the I’m badge on my blog. (Talk about sleeping with the enemy!! I intern at Yahoo! now)

What’s interesting about the campaign now is its newest extension, the I’m talkathon. the use of a “fake” blog to post the happenings of Parker. Parker is this dude who vows not to sleep for 30 days to do his bid for the “I’m Initiative”. The blog will showcase videos, postings and other cool stuff of him and the social causes involved.

Those worried about another “walmart” incident need not worry as they have this huge disclaimer!

Disclaimer:

If you’re reading this, your BS detector is chirping like a smoke detector with a dicey 9-volt. As you’ve probably guessed, this blog is fictional, but the causes, and the i’m Initiative most certainly are not. The purpose of this blog is to raise awareness of the i’m Initiative and the worthy causes it helps. If we rubbed you the wrong way in the process that wasn’t our intention, so “sorry, our bad.” The alternate was something called an “e-mail blast.” But, believe us that’s not nearly as exciting as it sounds. A herd of well-compensated legal professionals in Redmond, Washington, says we also need to tell you something:

The Parker Whittle character depicted herein is fictitious and his activities are described for illustrative purposes only.

Personally, I think this extension of the campaign is a pretty neat. It has a blend of CSR marketing while utilizing social media in an unconventional way. Plus (and a big plus), it’s pretty funny too! Some of the comments made was that the idea was “lame” or ‘dumb’, but all didn;t mind if such efforts benefited the social causes. (See the forgiveness of the harshest critics in the face of CSR?)

This is clearly a separate case from the ‘walmart’ one a few yrs back, with them stating clearly that it’s a fake blog. They’ve also used other micro tools such as Twitter, Digg, Del.lico.us and Facebook for this campaign.

What i wonder however is the response and the hit rate of this blog. Firstly, the posts don’t have as many comments as i expect such a campaign would draw (Would it mean it hasn’t attracted the kind of attention it should? and secondly, they aren’t responding to negative comments. Should they be doing so or just ignoring the people dropping by. After all, it’s using a social media tool, it’s gotta have a personal approach right?

You can check out the blog here.

So what do you think? Thumbs up or down for this campaign and why you think so? Please share with me, I’ll love to hear your thoughts!!

9 Responses to “I’m Talkathon Campaign, Thumbs up or down?”

  1. leadershipmatterspodcast Says:

    Hey Mark,

    first of all an apology. I accidentally deleted your reply on my blog. Sometimes I get in a zone and delete all the spam…and accidents happen. Sorry about that.

    I had not heard about this campaign. My first reaction, scrolling down and then up again, is that there was not an obvious place where I could see the disclaimer. I really think this is inviting trouble. My sense is they need to err on the side of safety.

    That said, the CSR side of things is interesting, we see to have disclosure as to what charities, and all seems good there.

    Is there really great content that makes me want to come back to the site? I am not sure….but maybe I am just old. Ha Ha

  2. oldskoolmark Says:

    Thanks for sharing!

    No worries about the comment, it happens to me at times too! lol…

    Anyways, the disclaimer is at the bottom of the page. The content might seem a little slapstick but it’s an interesting way to show what the social causes are doing. Now you’ve got me wondering if the use of a fake blog is really such a good idea…

  3. Catsandbeer.com Says:

    Hey guys, I see you’re fans of Parker Whittle - so am I and that’s why I got Park (or P-Whit as they homies call him) to guest blog a day of his talkathon on our website - check it out!

    Microsoft’s i’m Initiative enthusiast Parker Whittle guest blogs on Catsandbeer.com!

    LOL!

    Brian

  4. Kevin Says:

    Hi Mark, I tweeted my opinion about this some time ago. I believe that for this campaign to be effective, Microsoft should be only target those who haven’t got any IM or web-based email services (yes they still exist, I work with some of them).

    For the established netizen, I feel that it’ll have little effect, because while it’s on the virtue of writing to your friends, it mandates the use of their IM and email services. Sure there’s a charity involved, but individuals pick and choose their communication tools based on personal needs, and often it’s hard to switch them over unless there’s something really in it for them.

    Priority: me > brand.

    Personally, I’m brand agnostic. While our traditional telephone service, differentiates by having better service than their competitors, since most internet services are self-served (get help thru community forums), I don’t care if it’s MSN, ICQ, Yahoo, or AIM… I don’t care about advertising… I just want to keep in contact with friends.

    I’m just glad that all these services are interoperating to some extent, so IM clients like Adium or Pidgin can handle them all. Same goes for open standards like email, where I appreciate services that let me forward / check messages between one another (Gmail is most flexible in that regard).

    The Internet has allow both capitalist and open-source cottage industries to exist in parallel. Beauty of which is how we don’t have to be locked-in to any one service as much as in the physical realm.

  5. oldskoolmark Says:

    Thanks for the insight Kevin!

    Thank god for open source to keep us conected!! Now there’s something to think about i guess, if end users priorities are to stay connected with their community, then how do these services try to snatch away market share from main competitors? Aim the first movers then and hope for a “friendster-facebook” story?

    And who doesn’t use web-based email or IM? haha…

  6. Just for Fun Tuesday!! « Oldskoolmark’s Weblog Says:

    [...] finally over!! And to end it off on a high, I’m getting some amazing stats for my post on I’m Talkathon Campaign, Thumbs up or Down, which is pretty neat. Thanks IVX1ax for submitting my blog on reddit, would love more of the [...]

  7. J Michael Says:

    WHAT A DISTRACTION, AND CRAP

  8. John Blossom Says:

    Let’s see if I can get this right: you have a promotional campaign to leverage altruism to build up the value of your brand. Then you add an element to the campaign that is fake and that discourages personal interaction.

    It may not be the worst thing in the world, but somehow even with the intentionally “”"ironic”"” disclaimer at the bottom, isn’t this Parker blog a little lame? It just underscores the fact that Microsoft has a hard time “doing” integrity.

  9. oldskoolmark Says:

    @ J Michael: Yup, some would agree but its an effort by microsoft

    @ John Blossom: I can see where you’re coming from John and had my initial doubt about this campaign. While it might hurt the brand with 2 contradicting values and the lack of better interaction between users and parker, i tot the idea was novel for the social causes. Now i’m just curious to know how much the social causes got and how many more ppl actually starting using MSN and hotmail after this campaign.

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